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Privacy Policy

How we collect, use, and protect your personal information

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Effective Date: 1 April 2026
Last Updated: 1 April 2026

Chittaranjan Park Kali Mandir Society ("we", "us", "our", or "the Society") is committed to protecting the privacy of all visitors, devotees, and donors who use our website kalimandircrpark.com (the "Website"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect the following types of information when you interact with our Website:

a) Information You Provide Voluntarily

  • Contact Form Submissions: Name, email address, phone number, and message content when you use the contact form.
  • Donation & Payment Information: Name, email address, phone number, billing address, and payment details (credit/debit card number, UPI ID, net banking details) when you make an online donation or payment. Payment card details are processed directly by our third-party payment gateway and are not stored on our servers.
  • Booking Requests: Name, contact details, and stay dates when you enquire about or book Yatri Niwas accommodation.
  • Puja Booking Details: Name, gotra, and other details you provide when booking a puja or ritual.

b) Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, referral source, browser type, device type, and operating system.
  • Cookies & Similar Technologies: We may use essential cookies to ensure the Website functions correctly. We do not use advertising or tracking cookies.
  • IP Address: Your IP address may be collected for security purposes and to prevent fraud.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and contact form submissions.
  • To process donations, issue donation receipts, and maintain records as required by law.
  • To process online payments for puja bookings, accommodation, or other services offered by the temple.
  • To communicate important updates about the temple, festivals, or services you have opted in to receive.
  • To improve and maintain the functionality and security of our Website.
  • To comply with legal obligations, including tax and financial regulations applicable to registered societies in India.

3. Payment Security

All online payment transactions are processed through a secure, PCI-DSS compliant third-party payment gateway. We do not store your credit card, debit card, or bank account details on our servers. The payment gateway encrypts your financial information using industry-standard SSL/TLS encryption during transmission.

We only retain transaction references, amounts, and dates for our records and to issue receipts.

4. Sharing of Information

We do not sell, trade, or rent your personal information to any third party. We may share your information only in the following limited circumstances:

  • Payment Gateway Providers: Your payment details are shared with our authorised payment gateway solely for the purpose of processing your transaction.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation.
  • Auditors & Regulators: Donation records may be shared with auditors or regulatory bodies as required for a registered society under applicable Indian law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

  • Donation Records: Retained for a minimum of 8 years as required by Indian tax and financial regulations.
  • Contact Form Submissions: Retained for up to 12 months after your enquiry has been resolved, unless a longer retention period is required.
  • Payment Transaction Records: Retained for a minimum of 8 years for audit and compliance purposes.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to any legal obligations that require us to retain certain records.
  • Withdraw consent for any optional communications at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our Website may use essential cookies that are strictly necessary for the Website to function. These cookies do not collect personal information and cannot be disabled without affecting the functionality of the Website. We do not use third-party advertising or analytics tracking cookies.

8. Third-Party Links

Our Website may contain links to external websites (such as social media pages, Google Maps, or payment gateway pages). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any external site you visit.

9. Children's Privacy

Our Website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal information, please contact us and we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

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